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Reviews & reputation

Reputation

Enterprise reputation platform unifying reviews, listings, surveys, and social with AI response and sentiment tools.

What it does

Reputation (formerly Reputation.com) consolidates reviews, business listings, surveys, and social feedback from 130-plus sites into one dashboard, with AI response suggestions and sentiment analytics. It targets multi-location brands and franchises, including restaurant chains.

Best for

Multi-location restaurant groups and franchises managing reputation at scale.

AI features

Genuine AI. AI-generated response suggestions, an AI Reputation Manager (Pulse add-on), and AI sentiment analysis across review and survey data. Automated review requests via email, SMS, and kiosk are automation rather than AI.

Pricing

Per-location plans from roughly $80/location/month, with large multi-location and enterprise deals quote-based (third-party estimates run into thousands per month). Confirm with vendor.

Pricing signals are indicative and change often. Confirm current pricing with the vendor.

How TableMagic fits

Compare Reputation with the job you need done and the tools you already use. If a workflow is missing, describe it in the builder and review the result. Check the provider’s supported connections and costs before deciding what to build or replace.

Alternatives to Reputation

Other marketing software worth weighing against Reputation. See the full marketing guide.

See all Reputation alternatives, compared

Your next service / Ready when you are

Less busywork. A better next shift.

Turn what you have learned into a focused brief. Start with the job that matters most, and keep the tools that already work for your restaurant.

Describe it. Review it. Keep improving it. Check connections and costs before going live.

Reputation for restaurants | TableMagic